Privacy Policy
Last updated: November 25, 2024
Data Controller:
Professional Derma SA
Registered office: Lugano, Switzerland
Email for privacy inquiries: privacy@pderma.com
 

1. Introduction
The Professional Derma SA website is a global platform. Legal and/or regulatory requirements related to the products may vary from country to country. As a result, the website may contain information about products that are not available in the country from which you are accessing the website. Professional Derma SA emphasizes that none of the information provided on the website should be considered as solicitation, promotion, or advertising of medical devices or health products in general. Product information is not intended to provide medical advice or recommendations and should not replace the advice of your physician or other qualified healthcare professionals.
Professional Derma SA is committed to protecting your privacy, in compliance with the European General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).
 

2. Types of Personal Data Collected
When you use our website, we may collect the following personal data:

• First and last name

• Email address

Data is collected exclusively through:

• Contact forms for inquiries or requests.

Note: We do not collect sensitive data (e.g., health, religion, or ethnicity).
 

3. Purpose of Data Processing
Your personal data will be used solely for the following purposes:

• Responding to inquiries sent via the contact form.

• [Confirm: possible subscription to newsletters or other specific purposes].

Your data will not be used for any other purposes without your explicit consent.
 

4. Legal Basis for Processing
Data processing is based on:

• Consent: Explicitly provided by completing the contact form.

• Legal or contractual obligations: If the inquiry involves compliance with legal requirements or the execution of a requested service.

5. Data Collection and Storage
Data is collected directly through forms on the website and stored in secure systems in compliance with the standards required by GDPR and FADP. Data will be retained for the time necessary to achieve the purposes for which it was collected or until a deletion request is made by the user.
 

6. Data Sharing
Personal data will not be shared with third parties except in the following cases:

• To comply with legal obligations.

• [Specify any hosting services, analytics tools, or marketing services if applicable].

​7. Data Security

Professional Derma SA has implemented technical and organizational measures to protect personal data from unauthorized access, loss, disclosure, or alteration.

• Use of HTTPS connections.

• Restricted access to data to authorized personnel only.
   

8. User Rights
As provided by the GDPR, users have the right to:

• Access their personal data.

• Request the rectification or deletion of their data.

• Withdraw consent for data processing.

• Lodge a complaint with a supervisory authority, such as the European Data Protection

Supervisor or the Swiss Federal Data Protection and Information Commissioner (FDPIC).
To exercise your rights, please contact: privacy@pderma.com.
 

9. Data Transfers Outside the EU and Switzerland
Although Professional Derma SA is headquartered in Switzerland, data collected through the website will not be transferred outside the European Union or Switzerland unless adequate protection measures compliant with GDPR and FADP are in place (e.g., Standard Contractual Clauses).
 

10. Cookies Policy
[To be completed by the technical team: specify the use of cookies, tracking tools, and consent banners.]
 

11. Changes to the Privacy Policy
Professional Derma SA reserves the right to modify this Privacy Policy to reflect regulatory or operational changes. Users will be informed of updates through notices posted on the website.